Coach Terms — provisional v1
Version 2026-07-23.v1. These provisional terms will be replaced by a legally reviewed version before public launch; you'll be asked to re-accept.
- Independent professional. You are not employed by or in partnership with Pasta / AI OR DIE PTE. LTD. You provide coaching services directly to your clients; Pasta provides the platform.
- What clients buy: an engagement, not a file. Clients chat with you free first. A purchase is a coaching engagement at the platform's flat price: a consultation, a training plan you design for that client, included revisions, and your coaching in chat for the plan's duration or four weeks, whichever is longer (open-ended plans: 12 weeks from purchase). You agree to deliver a plan for every paid engagement. When an engagement's window ends the conversation closes; the client may start a new engagement with you at any time, and reopening a chat as goodwill is always your prerogative.
- Your advice, your responsibility. You are solely responsible for the plans and advice you provide — Pasta delivers your programming to the client exactly as you design it. Training carries inherent risk of injury; you agree to program responsibly for each client's stated condition and to carry any insurance your jurisdiction requires of you.
- No medical advice. If a client discloses a medical condition, you will advise them to consult a healthcare professional.
- Client confidentiality. Information clients share with you — messages and, where they've opted in, their training progress — is confidential: use it only to coach that client, never for advertising or any other purpose, and treat a client's revocation of progress sharing as final (Pasta erases the shared data server-side).
- Payments. Clients pay you directly via Stripe — you are the merchant of record on your own Stripe account, and Pasta's platform fee is deducted from each engagement automatically. Refunds within 14 days of purchase are initiated by you through your Stripe dashboard; a refund revokes the client's plan link and ends the engagement. Chargebacks reverse your share. Chat logs and delivery timestamps may be used as dispute evidence.
- Testimonials. Only verified paying clients can leave a testimonial, one per engagement, invited after the coaching window ends. Testimonials publish as written; Pasta moderates only on report. Soliciting fake reviews leads to suspension.
- Conduct. Chats are private and reviewed by Pasta only when reported or required as payment-dispute evidence. Harassment, spam, or steering payments off-platform leads to suspension; clients keep read access to their history and plans.
- Content. You grant Pasta a license to host and display your profile, published plans, and testimonial excerpts to operate and promote the platform.